:root {
      --navy: #002441;
      --ink: #000816;
      --orange: #f06e05;
      --orange-dark: #c95a00;
      --cream: #fbe7b5;
      --text: #e8eef5;
      --muted: #9fb3c8;
    }
    * { box-sizing: border-box; }
    html, body { margin: 0; }
    body.coming-soon {
      font-family: Inter, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
      color: var(--text);
      background:
        radial-gradient(1200px 600px at 50% -10%, rgba(240,110,5,.18), transparent 60%),
        linear-gradient(180deg, var(--navy) 0%, var(--ink) 100%);
      min-height: 100vh;
      display: flex;
      flex-direction: column;
    }
    .coming-soon main {
      flex: 1;
      display: flex;
      flex-direction: column;
      align-items: center;
      justify-content: center;
      text-align: center;
      padding: 48px 16px;
    }
    .coming-soon .logo { width: 260px; max-width: 80vw; height: auto; margin-bottom: 40px; }
    .coming-soon .badge {
      display: inline-block;
      background: rgba(240,110,5,.15);
      color: var(--orange);
      border: 1px solid rgba(240,110,5,.45);
      border-radius: 999px;
      padding: 6px 14px;
      font-size: 13px;
      font-weight: 600;
      letter-spacing: .08em;
      text-transform: uppercase;
      margin-bottom: 20px;
    }
    .coming-soon h1 {
      font-family: "Archivo Black", Impact, sans-serif;
      font-weight: 400;
      font-size: clamp(34px, 7vw, 64px);
      line-height: 1.05;
      margin: 0 0 18px;
      color: #fff;
      max-width: 14ch;
    }
    .coming-soon h1 span { color: var(--orange); }
    .coming-soon .lede {
      font-size: clamp(16px, 2.2vw, 19px);
      line-height: 1.6;
      color: var(--muted);
      max-width: 560px;
      margin: 0 0 32px;
    }
    .coming-soon .stars { color: var(--orange); font-size: 28px; letter-spacing: 6px; margin-bottom: 28px; }
    .coming-soon .cta {
      display: inline-block;
      background: var(--orange);
      color: #fff;
      text-decoration: none;
      font-weight: 600;
      padding: 15px 28px;
      border-radius: 10px;
      transition: background .15s ease, transform .15s ease;
    }
    .coming-soon .cta:hover { background: var(--orange-dark); transform: translateY(-1px); }
    .coming-soon .cta:focus-visible { outline: 3px solid var(--cream); outline-offset: 3px; }
    .coming-soon footer {
      text-align: center;
      padding: 24px 16px;
      font-size: 13px;
      color: var(--muted);
      border-top: 1px solid rgba(255,255,255,.06);
    }
    .coming-soon footer a { color: var(--text); }

/* Public site (CTREVIEWS-9 redesign). Everything is scoped to .public-site so admin and coming soon stay separate. */
.public-site {
  --navy: #002441;
  --ink: #000816;
  --orange: #f06e05;
  --cream: #fbe7b5;
  --page: #f6f3ec;
  --text: #14202e;
  --body: #2b3a4c;
  --muted: #44546a;
  --line: #d9dee5;
  --line-soft: #dfe3e8;
  --field: #8795a6;
  --chip: #b8c2ce;
  --link: #0b4f8a;
  --star: #c95a00;
  --green: #1f6b3a;
  --green-text: #17512c;
  --green-bg: #eef7f0;
  --soft: #f1f4f8;
  --danger: #9b2015;
  margin: 0;
  container-type: inline-size;
  background: var(--page);
  color: var(--text);
  font: 16px/1.55 Inter, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  overflow-wrap: anywhere;
}
.public-site *, .public-site *::before, .public-site *::after { box-sizing: border-box; }
.public-site a { color: var(--link); text-underline-offset: .18em; }
.public-site :focus-visible { outline: 3px solid var(--orange); outline-offset: 3px; }
.public-site img { max-width: 100%; height: auto; }
.public-site h1, .public-site h2, .public-site h3 { margin: 0; line-height: 1.3; }
.public-site p { margin: 0; }
.public-site .sr-only, .public-site .honeypot { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; }
.public-site .muted { color: var(--muted); }
.public-site .small { font-size: 14px; }
.public-site .center { text-align: center; }
.display { font-family: "Archivo Black", Impact, sans-serif; font-weight: 400; color: var(--navy); line-height: 1.05; }
.display--xl { font-size: clamp(36px, 7cqw, 66px); line-height: 1.02; color: #fff; }
.display--lg { font-size: clamp(30px, 6cqw, 44px); }
.display--md { font-size: clamp(26px, 4cqw, 34px); }
.display--sm { font-size: clamp(22px, 3cqw, 26px); }

.skip-link { position: absolute; left: 8px; top: -100px; z-index: 10; background: #fff; color: var(--navy); padding: 12px 16px; border-radius: 8px; font-weight: 700; }
.skip-link:focus { top: 8px; }
.preview-banner { margin: 0; padding: 10px 16px; text-align: center; background: var(--cream); color: var(--navy); font: 600 15px/1.5 Inter, system-ui, sans-serif; }

/* Layout */
.container { width: 100%; max-width: 1120px; margin: 0 auto; padding-inline: 20px; }
.container--read { max-width: 820px; }
.container--form { max-width: 720px; }
.container--narrow { max-width: 640px; }
.container--tiny { max-width: 600px; }
.page { padding-block: 40px 56px; display: flex; flex-direction: column; gap: 24px; }
.page--roomy { padding-block: 48px 64px; }
.stack { display: flex; flex-direction: column; gap: 10px; }
.stack--lg { gap: 18px; }
.row-wrap { display: flex; flex-wrap: wrap; align-items: center; gap: 12px 16px; }
.split { display: flex; flex-wrap: wrap; align-items: baseline; justify-content: space-between; gap: 8px 24px; }

/* Header and footer */
.site-header { background: var(--navy); color: #fff; }
.site-header__inner { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 8px 24px; padding-block: 12px; }
.site-logo { display: flex; align-items: center; min-height: 44px; }
.site-logo img { height: 46px; width: auto; display: block; }
.site-nav { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 18px; font-weight: 600; font-size: 15px; }
.site-nav a { color: #fff; text-decoration: none; padding: 12px 4px; }
.site-nav a:hover, .site-nav a[aria-current] { text-decoration: underline; }
.site-nav .btn { padding: 12px 18px; text-decoration: none; }
.hazard { height: 8px; background: repeating-linear-gradient(135deg, var(--orange) 0 18px, var(--ink) 18px 36px); }
.site-footer { background: var(--ink); color: #c6d2e0; font-size: 14px; }
.site-footer__inner { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 12px 32px; padding-block: 28px; }
.site-footer p { padding: 10px 0; }
.site-footer a { color: #fff; }
.site-footer nav { display: flex; flex-wrap: wrap; gap: 0 20px; }
.site-footer nav a { display: inline-flex; align-items: center; min-height: 44px; }
.public-site .site-header :focus-visible, .public-site .site-footer :focus-visible, .public-site .hero :focus-visible { outline-color: var(--cream); }

/* Buttons */
.public-site .btn, .public-site button {
  font: inherit; font-weight: 700; display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  min-height: 48px; padding: 12px 22px; border-radius: 10px; border: 2px solid transparent;
  background: var(--navy); color: #fff; text-decoration: none; cursor: pointer; text-align: center;
}
.public-site .btn--orange { background: var(--orange); color: var(--ink); }
.public-site .btn--orange:hover { background: #ff8a2b; }
.public-site .btn--navy:hover, .public-site button:hover { background: #0a3a63; }
.public-site .btn--outline, .public-site .button-secondary { background: #fff; color: var(--navy); border-color: var(--navy); }
.public-site .btn--outline:hover, .public-site .button-secondary:hover { background: var(--cream); }
.public-site .btn--lg { font-size: 17px; padding: 15px 26px; }
.public-site .btn--block { width: 100%; font-size: 18px; padding: 16px 28px; border-radius: 12px; }
.public-site .text-link { font-weight: 600; padding: 12px 0; display: inline-flex; align-items: center; min-height: 44px; }
.public-site button:disabled { opacity: .65; cursor: wait; }

/* Stars and badges */
.stars { color: var(--star, #c95a00); font-size: 20px; letter-spacing: 3px; line-height: 1.2; }
.stars--sm { font-size: 18px; letter-spacing: 2px; }
.stars--lg { font-size: 24px; }
.stars--xl { font-size: 28px; letter-spacing: 4px; }
.badges { display: flex; flex-wrap: wrap; align-items: center; align-self: flex-start; gap: 6px; }
.badge { display: inline-block; border: 1px solid var(--muted); color: var(--body); background: #fff; font-size: 12px; font-weight: 600; padding: 3px 10px; border-radius: 99px; line-height: 1.5; }
.badge--verified { border-color: var(--green, #1f6b3a); color: var(--green-text, #17512c); background: var(--green-bg, #eef7f0); }
.badge--featured { background: var(--navy); border-color: var(--navy); color: #fff; font-weight: 700; }
.badge--lg { font-size: 13px; padding: 5px 12px; }

/* Home hero and rating summary */
.hero { background: var(--navy); color: #fff; }
.hero a { color: #fff; }
.hero__inner { display: flex; flex-wrap: wrap; align-items: center; gap: 40px 56px; padding-block: 56px 64px; }
.hero__copy { flex: 1 1 420px; min-width: 0; display: flex; flex-direction: column; gap: 20px; }
.eyebrow { font-size: 13px; font-weight: 700; letter-spacing: .12em; text-transform: uppercase; color: var(--cream); }
.hero__lede { font-size: 18px; color: #d5e0ec; max-width: 520px; }
.hero .btn--orange { color: var(--ink); }
.summary { flex: 1 1 340px; min-width: 0; background: #fff; color: var(--text); border-radius: 16px; padding: 28px; display: flex; flex-direction: column; gap: 18px; }
.summary__score { display: flex; align-items: baseline; flex-wrap: wrap; gap: 12px; }
.summary__number { font-family: "Archivo Black", Impact, sans-serif; font-size: 64px; line-height: 1; }
.summary__empty { font-family: "Archivo Black", Impact, sans-serif; font-size: 28px; color: var(--navy); }
.dist { display: flex; flex-direction: column; gap: 8px; }
.public-site .dist__row { display: flex; align-items: center; gap: 12px; color: var(--text); text-decoration: none; min-height: 44px; }
.public-site .dist__row:hover .dist__label { text-decoration: underline; }
.dist__label { width: 56px; font-size: 14px; font-weight: 600; flex: none; }
.dist__bar { flex: 1; height: 10px; background: #e6e9ee; border-radius: 99px; overflow: hidden; display: block; }
.dist__fill { display: block; height: 100%; background: var(--navy); }
.dist__count { width: 28px; text-align: right; font-size: 14px; flex: none; }
.pct-0 { width: 0%; }
.pct-5 { width: 5%; }
.pct-10 { width: 10%; }
.pct-15 { width: 15%; }
.pct-20 { width: 20%; }
.pct-25 { width: 25%; }
.pct-30 { width: 30%; }
.pct-35 { width: 35%; }
.pct-40 { width: 40%; }
.pct-45 { width: 45%; }
.pct-50 { width: 50%; }
.pct-55 { width: 55%; }
.pct-60 { width: 60%; }
.pct-65 { width: 65%; }
.pct-70 { width: 70%; }
.pct-75 { width: 75%; }
.pct-80 { width: 80%; }
.pct-85 { width: 85%; }
.pct-90 { width: 90%; }
.pct-95 { width: 95%; }
.pct-100 { width: 100%; }

/* Trust band */
.trust { background: #fff; border-bottom: 1px solid var(--line-soft); }
.trust__grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); gap: 24px 32px; padding-block: 32px; }
.trust__item { display: flex; gap: 14px; align-items: flex-start; }
.trust__item svg { flex: none; margin-top: 2px; }
.trust__item h2 { font-size: 17px; margin-bottom: 4px; }
.trust__item p { color: var(--muted); font-size: 15px; }

/* Review cards */
.card-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(290px, 100%), 1fr)); gap: 20px; }
.card-list { display: flex; flex-direction: column; gap: 16px; }
.review-card { background: #fff; border: 1px solid var(--line); border-radius: 14px; padding: 22px; display: flex; flex-direction: column; gap: 10px; }
.review-card__top { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; }
.review-card__title { font-size: 19px; }
.review-card__title a { color: var(--navy); }
.review-card__body { color: var(--body); white-space: pre-wrap; }
.clamped { display: -webkit-box; -webkit-line-clamp: 4; -webkit-box-orient: vertical; overflow: hidden; }
.review-card__foot { margin-top: auto; padding-top: 8px; display: flex; flex-direction: column; gap: 8px; font-size: 14px; }
.review-card--row { flex-direction: row; flex-wrap: wrap; gap: 16px 28px; }
.review-card--row .review-card__main { flex: 999 1 420px; min-width: 0; display: flex; flex-direction: column; gap: 10px; }
.review-card--row .review-card__side { flex: 1 1 200px; display: flex; flex-direction: column; gap: 8px; font-size: 14px; }
.review-card--row .review-card__title { font-size: 20px; }
.review-card--full { border-radius: 16px; padding: clamp(20px, 4cqw, 36px); gap: 18px; }
.review-card--full .review-card__body { font-size: 18px; }
.review-card__byline { border-top: 1px solid var(--line-soft); padding-top: 18px; display: flex; flex-wrap: wrap; justify-content: space-between; gap: 14px 24px; }
.review-card__byline .name { font-size: 17px; }
.date { font-size: 14px; color: var(--muted); }
.reply { background: var(--soft); border-radius: 10px; padding: 12px 14px; font-size: 15px; }
.reply h3, .reply h2 { font-size: inherit; color: var(--navy); }
.reply p { white-space: pre-wrap; color: var(--body); }
.review-card--full .reply { border-radius: 12px; padding: 16px 18px; font-size: 16px; }
.photo-strip { display: flex; gap: 8px; flex-wrap: wrap; }
.photo-strip a { display: block; width: 96px; height: 96px; border-radius: 8px; overflow: hidden; background: var(--soft); }
.photo-strip img { width: 100%; height: 100%; object-fit: cover; display: block; }
.photo-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(160px, 100%), 1fr)); gap: 10px; }
.photo-grid a { display: block; aspect-ratio: 4 / 3; border-radius: 10px; overflow: hidden; background: var(--soft); }
.photo-grid img { width: 100%; height: 100%; object-fit: cover; display: block; }

/* Panels, notes, call to action */
.panel { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: clamp(18px, 4cqw, 28px); display: flex; flex-direction: column; gap: 14px; }
.panel--tight { border-radius: 14px; padding: 18px 20px; gap: 6px; font-size: 15px; }
.panel h2 { font-size: 20px; color: var(--navy); }
.panel--tight h2 { font-size: 16px; color: var(--text); }
.panel ol, .panel ul { margin: 0; padding-left: 22px; color: var(--body); display: flex; flex-direction: column; gap: 8px; }
.cta-band { background: var(--cream); border-radius: 16px; padding: 32px 28px; display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 16px 32px; }
.cta-band__copy { flex: 1 1 320px; min-width: 0; display: flex; flex-direction: column; gap: 6px; }
.cta-band p { color: var(--body); }
.cta-band--sm { padding: 26px 24px; gap: 14px 28px; }
.cta-band--sm .display { flex: 1 1 260px; font-size: 22px; }
.notice { background: #fff; border: 1px solid var(--line); border-left: 6px solid var(--orange); border-radius: 12px; padding: 14px 16px; }
.alert { background: #fff3ef; border: 2px solid var(--danger); border-radius: 12px; padding: 14px 16px; }
.alert ul { margin: 8px 0 0; padding-left: 20px; }
.alert a { color: var(--danger); font-weight: 600; }
.icon-ok { color: var(--green); }

/* Filters */
.filters { background: #fff; border: 1px solid var(--line); border-radius: 14px; padding: 18px; display: flex; flex-direction: column; gap: 16px; }
.filters__row { display: flex; flex-wrap: wrap; gap: 14px 20px; align-items: flex-end; }
.chips { display: flex; flex-wrap: wrap; gap: 8px; }
.chips__label { width: 100%; font-size: 13px; font-weight: 700; color: var(--muted); }
.public-site .chip { display: inline-flex; align-items: center; min-height: 44px; background: #fff; color: var(--text); border: 1px solid var(--chip); text-decoration: none; font-weight: 600; font-size: 15px; padding: 9px 16px; border-radius: 99px; }
.public-site .chip:hover { border-color: var(--navy); }
.public-site .chip[aria-current] { background: var(--navy); border-color: var(--navy); color: #fff; }
.filters .field { flex: 1 1 180px; font-size: 13px; color: var(--muted); }
.filters .field select { font-size: 16px; }
.pagination { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; }
.pagination__links { display: flex; gap: 10px; }
.public-site .page-link { border: 1px solid var(--chip); background: #fff; color: var(--text); text-decoration: none; font-weight: 600; padding: 11px 18px; border-radius: 8px; min-height: 44px; display: inline-flex; align-items: center; }

/* Forms */
.field { display: flex; flex-direction: column; gap: 6px; font-weight: 700; }
.field__hint { font-weight: 400; color: var(--muted); font-size: 14px; }
.public-site input:not([type=radio]):not([type=checkbox]):not([type=hidden]):not([type=file]), .public-site textarea, .public-site select {
  font: inherit; font-weight: 400; color: var(--text); background: #fff; width: 100%;
  min-height: 50px; padding: 12px 14px; border: 1px solid var(--field); border-radius: 10px;
}
.public-site textarea { resize: vertical; }
.public-site input[readonly] { background: #f1eee6; }
.public-site [aria-invalid="true"] { border-color: var(--danger); border-width: 2px; }
.field-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(220px, 100%), 1fr)); gap: 16px; }
.check { display: flex; align-items: flex-start; gap: 12px; min-height: 44px; font-weight: 400; }
.public-site .check input, .filters input[type=checkbox] { width: 22px; height: 22px; margin: 2px 0 0; flex: none; accent-color: var(--navy); }
.filters .check { align-items: center; min-height: 48px; font-size: 15px; }
.filters .check input { margin: 0; }
.field-error { color: var(--danger); font-weight: 600; font-size: 14px; }
.public-site fieldset { border: 0; padding: 0; margin: 0; min-width: 0; }
.public-site legend { font-weight: 700; padding: 0; margin-bottom: 10px; }
.form-step { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: clamp(18px, 4cqw, 28px); display: flex; flex-direction: column; gap: 20px; }
.form-step h2 { font-size: 20px; color: var(--navy); }
.form-actions { display: flex; flex-direction: column; gap: 14px; }

/* Star rating: a real radio group that works without JavaScript. */
.rating-input { display: flex; flex-wrap: wrap; gap: 6px; }
.rating-input label { position: relative; display: flex; }
.rating-input input { position: absolute; inset: 0; opacity: 0; margin: 0; cursor: pointer; }
.rating-input .star { width: 54px; height: 54px; border-radius: 10px; border: 1px solid var(--chip); background: #fff; color: #b8c2ce; font-size: 30px; line-height: 1; display: flex; align-items: center; justify-content: center; cursor: pointer; }
.rating-input input:checked + .star { color: var(--star); border-color: var(--star); }
.rating-input:has(input[value="2"]:checked) label:nth-child(-n+2) .star,
.rating-input:has(input[value="3"]:checked) label:nth-child(-n+3) .star,
.rating-input:has(input[value="4"]:checked) label:nth-child(-n+4) .star,
.rating-input:has(input[value="5"]:checked) label:nth-child(-n+5) .star { color: var(--star); }
.rating-input label:hover .star { border-color: var(--navy); }
.rating-input input:focus-visible + .star { outline: 3px solid var(--orange); outline-offset: 3px; }

/* Photos and writing helper */
.public-site input[type=file] { font: inherit; font-size: 15px; width: 100%; padding: 14px; border: 2px dashed var(--field); border-radius: 10px; background: #fff; color: var(--muted); min-height: 60px; cursor: pointer; }
.public-site input[type=file]::file-selector-button { font: inherit; font-weight: 700; color: var(--navy); background: #fff; border: 2px solid var(--navy); border-radius: 8px; padding: 8px 14px; margin-right: 12px; cursor: pointer; }
#photo-previews { display: flex; gap: 10px; flex-wrap: wrap; }
#photo-previews > div { display: flex; flex-direction: column; gap: 6px; width: 120px; }
#photo-previews img { display: block; width: 120px; height: 96px; object-fit: cover; border-radius: 10px; }
#photo-previews button { min-height: 44px; padding: 6px 8px; font-size: 13px; background: #fff; color: var(--navy); border-color: var(--navy); }
#photo-error:empty { display: none; }
#ai-helper { display: flex; flex-direction: column; gap: 10px; }
#ai-message:empty { display: none; }
.body-tools { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 8px 16px; }
.ai-suggestion { background: var(--cream); border-radius: 12px; padding: 16px 18px; display: flex; flex-direction: column; gap: 12px; }
.ai-suggestion[hidden] { display: none; }
.ai-suggestion__label { font-size: 13px; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: #5a4300; }
.ai-suggestion__note { font-size: 13px; color: #5a4300; }
#ai-text { white-space: pre-wrap; overflow-wrap: anywhere; }

/* Policy pages */
.policy { display: flex; flex-direction: row; flex-wrap: wrap; gap: 28px 48px; align-items: flex-start; }
.policy-nav { flex: 1 1 200px; display: flex; flex-direction: column; gap: 2px; font-size: 15px; }
.policy-nav__label { font-size: 13px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); margin-bottom: 6px; }
.public-site .policy-nav a { padding: 10px 0; min-height: 44px; display: flex; align-items: center; }
.public-site .policy-nav a[aria-current] { color: var(--navy); font-weight: 700; text-decoration: none; }
.policy-body { flex: 999 1 560px; min-width: 0; display: flex; flex-direction: column; gap: 22px; }
.policy-body .lede { font-size: 18px; color: var(--body); margin-top: 10px; }
.policy-body .panel { gap: 8px; }
.policy-body .panel h2 { font-size: 21px; }
.policy-body .panel p { color: var(--body); }
.reasons { margin: 0; display: grid; grid-template-columns: repeat(auto-fit, minmax(min(230px, 100%), 1fr)); gap: 16px 28px; }
.reasons dt { font-weight: 700; }
.reasons dd { margin: 2px 0 0; color: var(--muted); }
.badge-explain { display: flex; flex-wrap: wrap; gap: 8px 14px; align-items: baseline; }
.badge-explain > span:last-child { color: var(--body); flex: 1 1 280px; }

/* Removal */
.steps { margin: 0; padding-left: 20px; color: var(--muted); font-size: 15px; display: flex; flex-direction: column; gap: 4px; }
.removal-item { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 10px 16px; border-top: 1px solid var(--line-soft); padding-top: 14px; }
.removal-item:first-of-type { border-top: 0; padding-top: 0; }
.removal-item h2 { font-size: 17px; color: var(--navy); }
.public-site .text { color: var(--text); }
.lede-lg { font-size: 18px; color: var(--body); }