Privacy

Information we collect

We collect your email, first name and last initial, review rating, title and text, optional company, trade and product information, and photos you upload. Your email is never shown publicly. Published reviews show your first name and last initial, review content, date and badges. We show your company only with your permission, and photos only with consent and after moderation.

How we use your email and company

When you submit a review, we check your email against Contractor T-Shirts orders and, if you give a company name, whether it matches the company on those orders. Only our team sees the result, which helps us decide whether to add a Verified customer badge. We also use your email to send review updates and to confirm removal requests. When you use a signed invitation link, we store the order reference so each order is reviewed once. Order details are not made public.

Services and abuse prevention

We store a keyed IP hash and browser information for abuse prevention, rather than storing your raw IP in review records. Cloudflare protects the site and Cloudflare Turnstile checks submissions for bots. These services process connection information under their own privacy policies. Our email provider processes the email address and message needed to deliver codes and review notifications.

The optional writing helper sends only the notes you type to our AI service when you use the helper button. It does not receive your email, name, photos or order details from the form. Avoid putting personal information in those notes.

Essential session cookies keep forms and sign-ins secure. If enabled after launch, Google Analytics measures site usage and receives browser and connection information. You can block analytics in your browser.

Retention and your rights

We keep published reviews while they are displayed. Removal codes expire after 15 minutes. Removed and rejected records, order check results, abuse hashes and moderation audit records may be retained to prevent repeat abuse, honor removal requests and resolve disputes. There is no automatic deletion schedule for those records; contact us to request access, correction or deletion. Backups and service provider records may take longer to expire.

Use Remove my review to stop displaying a published review or withdraw a pending one. Contact us for other privacy requests or if you no longer have access to your email. We may need to confirm ownership before acting.